#Iphone5 Issue - Beware if you buy from Car Phone Warehouse
This has been a very irritating day. I bought my Iphone5 sim free from Apple via the CarPhone Warehouse telesales team and received via a visit to a local store. Sim free, contract free, aware that it should be unlocked to any network.
Today I tried an Orange UK sim in it and to my surprise it did not work. After some investigation and calls, to Apple- it appears that when you activate your Iphone5, if SIM free it will then be locked to that network that you activated the phone on at first use. - In this case - O2UK.
My call to Apple confirmed this. I phone Carphone warehouse who told me over the phone that this was the case. I contact O2, and after 20 mins on the phone they tell me they won't unlock. - Cant tell me when they will unlock either.
Contact back to Apple. They can't help. Contact O2 again. Wont unlock.
Now I don't know if this is the same if you get the Iphone5 direct from the Apple.-
So like this poor SOD here , it appears that Ive just wasted £699 fuckin quid …..AND RIGHT NOW I CANT DO ANYTHING ABOUT IT!!! -
At the point of sale (telephone sale) I was not advised that the phone would lock to 1 network, so I am currently in a battle with CPW to get my money back. Ill let you know how I get on...
Today I tried an Orange UK sim in it and to my surprise it did not work. After some investigation and calls, to Apple- it appears that when you activate your Iphone5, if SIM free it will then be locked to that network that you activated the phone on at first use. - In this case - O2UK.
My call to Apple confirmed this. I phone Carphone warehouse who told me over the phone that this was the case. I contact O2, and after 20 mins on the phone they tell me they won't unlock. - Cant tell me when they will unlock either.
Contact back to Apple. They can't help. Contact O2 again. Wont unlock.
Now I don't know if this is the same if you get the Iphone5 direct from the Apple.-
So like this poor SOD here , it appears that Ive just wasted £699 fuckin quid …..AND RIGHT NOW I CANT DO ANYTHING ABOUT IT!!! -
At the point of sale (telephone sale) I was not advised that the phone would lock to 1 network, so I am currently in a battle with CPW to get my money back. Ill let you know how I get on...
Take it back to an Apple Store and tell them it has a fault! (Some phones have a known wifi issue) they will give you a new one! Just don't let them put the sim in :)
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