An example of 'Great Service' thanks to the 'Manchester Family Pub....of Blackpool'.

Last night in Blackpool 4 hungry adults and 4 famished kids went to the 'Manchester' family side of the pub. This was after 7 hrs in the pleasure beach.

In essence its like a brewyers fayre with a small soft play. Me and Barry went up and ordered all the meals and drinks at the bar.

20 mins passed. Then another 20. Then another 5. I went up and asked where our meal was?

Observing from a distance I could see panic in the bar managers face. The 'head on the bar' movement gave that impression.

I went down to find out what was going on.... They FORGOT to pass our order to the kitchen.

My mouth hit the floor. They apologised and said it was not their fault.....

I mean....WTF ?? And remembering we had 4 kids under 8 who were rather hungry wee souls.....

Supringingly I was rather composed. I told the manager to get us a refund s0 we could take our custom else where.

By this time my face was as red as my head.

Honestly I have never seen or experienced anything like that it my life.

I could understand if they were busy. But I counted 5 families and a hen party of 10 in. The hen party came in after us and got their food ok.

So if you are going to Blackpool, do not go to the 'Manchester Family Pub'. Around corner of main door, front side facing beach.

This small irriation has not ruined what has been a great weekend.

Anyway this is not over. Have full contact detail. Naturally we won't be back there.